These pages describes the kinds of complaints AFCA can start thinking about about credit

These pages describes the kinds of complaints AFCA can start thinking about about credit

The Australian Financial Complaints Authority (AFCA) can give consideration to a problem you have got about a credit, finance or loan item you’ve got together with your https://fastcashcartitleloans.com/payday-loans-ma/ monetary company.

You can find things we can’t start thinking about; as an example – if your issue has to do with the amount of an overdrawn cost or interest rate enhance. Nonetheless, we might manage to think about a issue about a charge or fee if it is often wrongly calculated or put on your bank account. Additionally, there are some exclusions that are specific relate to credit complaints.

Detailed details about these different sorts of credit, finance and loan items can be obtained that will help you decide if you would like whine to us.

Small company?

If you’re a business that is small there clearly was particular details about company credit and loans from the Information for small enterprises page.

Overview

Credit and finance consist of:

  • charge cards, overdrafts and credit lines
  • an organization that delivers credit in connection with the purchase of products, or the availability of services – payment for which can be deferred for at the very least a week
  • short-term finance such as for example payday financing. Read more